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11-19-2023 11:02 AM (Last edited 11-19-2023 12:53 PM ) in
Galaxy S23Solved! Go to Solution.
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11-20-2023 07:25 AM in
Galaxy S23- Mark as New
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11-21-2023 01:11 PM in
Galaxy S23Hello Arteree,
Thanks for reaching out for assistance regarding lagging issues after updating your device.
This definitely can be frustrating to deal with, but can be easily resolved with a few steps.
First, let's wipe the cache partition on the device. This step is always good to do after a major OS update.
1. Turn off your phone.
2. Connect your phone to PC using USB-cable and push down the Volume Up and Power key for a moment.
3. The Recovery Mode should be on the screen.
4. Use the Volume buttons to navigate and the Power key to accept it.
5. Select Wipe cache partition option.
6. Select Yes button.
7. Reboot your phone to exit Recovery mode.
Next, make sure all of your apps are up-to-date. Note: some apps may not work properly due to the developers of that specific app may have not sent out an update yet to be compatible with One UI 6 update. You would need to keep checking back for an update.
Follow this link here on how to update your apps: https://www.samsung.com/us/support/answer/ANS00080581/
If you are still experiencing the same symptoms after trying the steps above, then I would recommend a factory reset. If you choose to take this step, make sure your device is fully backed up to a cloud, so there will be no data lost.
Follow this link here for a factory reset: https://www.samsung.com/us/support/answer/ANS00062029/
Feel free to reach back out to the community or one of our moderators if you need any further assistance.
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11-27-2023 07:20 PM in
Galaxy S23I love how you suggested to do a factory reset to solve the issue with a poorly developed update. Horrible advice. The Android 14 ui6 is terrible. The lagging freezing and poor functioning is horrible. It's not the devices. We were all fine on Android 13.
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