Pictures switched to HEIC, how can I get it back to JPEG?

[maryannes]

Why did my picture first turn to heic and how to get it back to jpeg?

[VerbumVeritum]

Do you have HEIC pictures enabled in your camera settings?

[maryannes]

Not that I'm aware of. It just all of a sudden started doing it yesterday when I emailed a pic it can't be opened and said its HEIC that's All I know.

[maryannes]

How do I check? How wouldn't I disable that if that's what it is?

[VerbumVeritum]

From the Camera app, select the Settings cog wheel. Select Advance picture options and see if High efficiency pictures are toggled on.

[maryannes]

Thank you!!! Somehow it got changed to high efficiency but it looks like the pictures that were taken with the HEIC I cannot convert back to jpeg for some reason. Do you know how I could fix that?

[VerbumVeritum · Accepted solution]

From the Camera app, select the Settings cog wheel>Advance picture options>see if High efficiency pictures are toggled on.

There are some apps or websites that can convert your imagines. Here is a site I found in my brief time looking.

https://cloudconvert.com/heic-to-jpg

[maryannes]

Thanks so much!!

[VerbumVeritum]

My pleasure! 😀 If you felt like I resolved your concern, kindly mark this topic as solved (three dots, accept as solution) by my post concerning how to disable High efficiency pictures. This way, the information will stay active in the Community to benefit other Members as well!