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Original topic:

Pictures switched to HEIC, how can I get it back to JPEG?

(Topic created: 09-07-2023 06:59 AM)
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maryannes
Astronaut
Options
Galaxy S23

Why did my picture first turn to heic and how to get it back to jpeg?

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Solution
VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy S23
From the Camera app, select the Settings cog wheel>Advance picture options>see if High efficiency pictures are toggled on.

There are some apps or websites that can convert your imagines. Here is a site I found in my brief time looking.

https://cloudconvert.com/heic-to-jpg

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8 Replies
VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy S23
Do you have HEIC pictures enabled in your camera settings?
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maryannes
Astronaut
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Galaxy S23
Not that I'm aware of. It just all of a sudden started doing it yesterday when I emailed a pic it can't be opened and said its HEIC that's All I know.
maryannes
Astronaut
Options
Galaxy S23
How do I check? How wouldn't I disable that if that's what it is?
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VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy S23
From the Camera app, select the Settings cog wheel. Select Advance picture options and see if High efficiency pictures are toggled on.
maryannes
Astronaut
Options
Galaxy S23
Thank you!!! Somehow it got changed to high efficiency but it looks like the pictures that were taken with the HEIC I cannot convert back to jpeg for some reason. Do you know how I could fix that?
Solution
VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy S23
From the Camera app, select the Settings cog wheel>Advance picture options>see if High efficiency pictures are toggled on.

There are some apps or websites that can convert your imagines. Here is a site I found in my brief time looking.

https://cloudconvert.com/heic-to-jpg
maryannes
Astronaut
Options
Galaxy S23
Thanks so much!!
VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy S23
My pleasure! 😀 If you felt like I resolved your concern, kindly mark this topic as solved (three dots, accept as solution) by my post concerning how to disable High efficiency pictures. This way, the information will stay active in the Community to benefit other Members as well!
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