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Original topic:

Purchased carrier locked S23 from a third party seller and don't know how to use India SIM cards on the phone?

(Topic created: 02-24-2024 06:10 AM)
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Dixant Tiwari
Asteroid
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Galaxy S23
  • Hi,
  • I have a galaxy s23 which is verizon carrier locked but I don't know how I'm able to use Indian sim cards on my device now the main problem is I bought the phone from a third party seller due to which I was unaware of that tha device is a US model and being a carrier locked device I'm unable to receive updates in my phone. Can any one suggest a solution that may help me!. Tried contacting Verizon but got nothing there's no way one can connect then outside US.
16 Replies
3Fees
Nebula
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Galaxy S23
There is phone unlocking services too.

Cheers
3fees
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luis9088
Astronaut
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Galaxy S23
99 percent of those sites are fake.
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luis9088
Astronaut
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Galaxy S23
People are giving run around with a chance of failing. I recommend you not use custom firmware nor rom as previous comment. If you fail somehow and flash it wrong your device becomes useless by that i mean dead. Just call Verizon or go to a store and see if they can unlock it. Unlocking sites are hard to find because 99 percent of those are scams.
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Ric221
Comet
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Galaxy S23

Let me see if I'm understanding this right. You have a phone you say is carrier locked to Verizon, US, but you are using a Indian sim card in it is that correct? If that is the case the phone is not carrier locked to Verizon or your sim would not work. Was this phone bought in the US? Are you using this phone in India? The issue I believe you are having with updates stems from the fact the phones firmware is US based and will not accept the updates from India

Dixant Tiwari
Asteroid
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Galaxy S23

Yes, you got it right. I tried to chat vi samsung global care so they told me the phone is carrier locked but idk how I'm able to use Indian sim. I bought this phone from Indian! Or you and say shopkeeper tricked me.

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Dixant Tiwari
Asteroid
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Galaxy S23

Hi @Ric221 any comments? Anybody any solution for the problem.

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Solution
Ric221
Comet
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Galaxy S23

The only plan of action I can see as working for you is to take the phone back to where you purchased it and see about getting a refund on it, as it will not update US firmware in India.