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Original topic:

S Pen Magnify missing on S23 Ultra?

(Topic created: 09-21-2023 10:50 AM)
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usersxD1fARopi
Astronaut
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Galaxy S23

S23 ultra. Magnify missing from air command and not an option to add it

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TipsyTrex
Supernova
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Galaxy S23
It's now a standard accessibility feature that's not locked to the S-pen
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usersxD1fARopi
Astronaut
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Galaxy S23
Upgraded to S23 a few days ago. Don't see it and couldn't find it in the store
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LongHiker
Legendary Samsung Care Ambassador
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Galaxy S23

@usersxD1fARopi A few things that you can try.

Have you tried deleting the device cache partition? This does not erase user files or settings. 

As a troubleshooting step, you can boot into safe mode. If it appears while booted in safe mode, you know that some 3rd party software is causing the issue. 

 

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usersxD1fARopi
Astronaut
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Galaxy S23
Thanks for the suggestion. Restarted in safe mode. No change
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LongHiker
Legendary Samsung Care Ambassador
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Galaxy S23

@usersxD1fARopi I still see it on my S23 Ultra. Screenshot_20230921_105643_Air command.jpg

 

Are you running the Beta? I am not.

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usersxD1fARopi
Astronaut
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Galaxy S23
I am not running beta
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DanG92263
Honored Contributor
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Galaxy S23
Open the S Pen Command Menu
Tap Settings
Tap Air Command
Tap Shortcuts
Under S Pen Features, tap Magnify

https://quickshare.samsungcloud.com/io39rzwjyHiT
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usersxD1fARopi
Astronaut
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Galaxy S23
Thanks. This is the issue. Its not thereScreenshot_20230921_145844_Air command.jpg
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LongHiker
Legendary Samsung Care Ambassador
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Galaxy S23

@usersxD1fARopi It won't be there. It is above the apps section. The very top of the screen says "S Pen features". All of the normal S Pen items are there. See my screenshot here Screenshot_20230921_162519_Air command.jpg

 

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