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Original topic:

S22 Ultra Trade in without S-Pen?

(Topic created: 09-22-2023 10:50 PM)
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jl32137
Astronaut
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Galaxy S23

Hello all,

I just ordered an S23 Ultra where I'm trading in my S22 Ultra.

However, I lot my S-Pen

Will Samsung US reject my S22 Ultra trade in without the S-Pen?

 

1 Solution


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Solution
VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy S23
In the trade-in terms and conditions it states that S-Pens are to be included with phones, but you do not need to ship them with laptops or tablets. Your trade-in can be rejected on these grounds. I would get a replacement S-Pen as soon as possible if you still want to send the phone in.

https://www.samsung.com/us/trade-in/terms-and-conditions/

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2 Replies
Solution
VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy S23
In the trade-in terms and conditions it states that S-Pens are to be included with phones, but you do not need to ship them with laptops or tablets. Your trade-in can be rejected on these grounds. I would get a replacement S-Pen as soon as possible if you still want to send the phone in.

https://www.samsung.com/us/trade-in/terms-and-conditions/
sxs65
Astronaut
Options
Galaxy S23
You cam order a replacement on Amazon