jl32137
Constellation
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‎09-22-2023 10:50 PM in
Galaxy S23Hello all,
I just ordered an S23 Ultra where I'm trading in my S22 Ultra.
However, I lot my S-Pen
Will Samsung US reject my S22 Ultra trade in without the S-Pen?
Solved! Go to Solution.
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VerbumVeritum
Galactic Samsung Care Ambassador
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‎09-22-2023 11:53 PM (Last edited ‎09-23-2023 07:15 AM ) in
Galaxy S23
In the trade-in terms and conditions it states that S-Pens are to be included with phones, but you do not need to ship them with laptops or tablets. Your trade-in can be rejected on these grounds. I would get a replacement S-Pen as soon as possible if you still want to send the phone in.
https://www.samsung.com/us/trade-in/terms-and-conditions/
https://www.samsung.com/us/trade-in/terms-and-conditions/
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sxs65
Constellation
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‎09-23-2023 03:08 AM in
Galaxy S23
You cam order a replacement on Amazon
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