These are the worst preorder trade-in deals ever. How dare Samsung try forcing us to sign contracts for 36 months with carriers to get the best deals. Gen Mill and Gen Z hate contracts. People need to boycott till they drop the prices for unlocked trade. For the previous s22 and fold and flip 4 models. CLEARLY SOME PEOPLE ARE BRAINWASHED STILL GETTING THEM. Sadly looking for clout as well. How pathetic.
I got a new galaxy ultra after Thanksgiving and they wouldn't give me a trade for my s8. Yet online it said any trade. Contacted att and samsung and still got nothing
Usually they send you a kit with return address to send trade-in phone back. Sometimes it takes a long time for it to appear on your statement. Took me like 3 months
Hello everyone. Did anyone pre-order the S23 Ultra? If so, which phone are you switching from? I currently have the S22 Ultraš«£ I really didn't need to upgrade but I love staying up to date on my technologies. My S23 Ultra will arrive on 15 Feb and I am very excited. š
I came from a S21U. That device was so good that I really could have waited until the S24U. You might be disappointed going from S22U to S23U. At least you'll have the new champ š¤·š¾ā:male_sign:š
I ordered my ultra on Samsung website and did pick up at bestbuy. Still waiting for it to show pick up ready. Just curious if anyone has gotten theirs for best buy pick up yet ?
Since Feb 1st I have not been able to purchase a S23 as the ATT upgrade existing line fails at the 2 factor authentication pop up. I have talked to Samsung 3 times (4 people - customer service, ECommerce and technical) with no success . 3 of the Samsung people stated it is a known issue but technical stated it was an ATT problem, not Samsung. I talked to ATT and they actually logged into my phone and watched the whole process, tried a solution and I did it again while ATT tech watched the process and failure, they stated it is a Samsung issue with their website as my ATT account is fine no issues and there should be nothing blocking the upgrade line. I believe ATT as they actually watched the process and tried a solution from their end. Anyone else having this issue? ATT understood why I want to go through Samsung with the Pre order and money offers to apply to add ons (Galaxy Buds 2 and 15 W wireless charger). I am totally frustrated and disappointed in Samsung.
Same thing with T-Mobile. Samsung keeps passing the buck that it's the carrier even though they acknowledge there's several having the issue. I've wasted 2 hours trying to do this and my last 2 calls ended with getting hung up on instead of getting transferred. I give up
Which site are you referring to? Samsung or T-Mobile? I could do this through T-Mobile but Samsung has $120 in extra credit that I lose going through T-Mobile
