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Original topic:

S23 Ultra - Not powering on

(Topic created: 04-02-2024 11:36 AM)
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AJ29
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Galaxy S23

Hi... I've just taken the 6.1 update on my phone and it will no longer turn on!!!!!

Any one else having similar issues?

2 Replies
Robin621k
Honored Contributor
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Galaxy S23
Try pressing Power and Volume up button simultaneously, when you feel a vibration let go of buttons.

Using Volume up and down for navigation, power button for Yes/OK scroll down to wipe cache partition, power button, scroll to yes, power button, reboot!

I hope this helps
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Solution
AJ29
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Galaxy S23

Thanks for the suggestion.... I gave it to my son in the end and he managed to get it up and running... After the reboot it presented the new content pages X2 , then a web error page.  So I was unable to close them and return to the home page... most odd and extremely frustrating. All sorted now.