- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-11-2023 06:25 AM (Last edited ‎11-26-2023 07:09 PM by SamsungChelsea ) in
Galaxy S23I have started noticing WiFi connectivity issues after updating to the April 2023 update. The WiFi is connected but internet gets dropped! It's very similar issue as it was during launch month except it doesn't say 'No internet Connection'. Just the network speed drops significantly.
Solved! Go to Solution.
1 Solution
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
‎04-11-2023 06:42 AM (Last edited ‎09-07-2023 09:49 AM by SamsungRei ) in
Galaxy S23Hello, We understand how frustrating it is when your phone is unable to maintain a connection to Wi-Fi.
For Wi-Fi connection issues, we have this article available: https://www.samsung.com/us/support/troubleshooting/TSG01001559/
We also recommend submitting an error report in the Members app. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/
If troubleshooting is not helpful, we recommend having the phone evaluated at an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: https://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-11-2023 06:38 AM in
Galaxy S23- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
‎04-11-2023 06:42 AM (Last edited ‎09-07-2023 09:49 AM by SamsungRei ) in
Galaxy S23Hello, We understand how frustrating it is when your phone is unable to maintain a connection to Wi-Fi.
For Wi-Fi connection issues, we have this article available: https://www.samsung.com/us/support/troubleshooting/TSG01001559/
We also recommend submitting an error report in the Members app. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/
If troubleshooting is not helpful, we recommend having the phone evaluated at an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: https://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-28-2023 09:19 PM in
Galaxy S23Since this december update, I have severe issues with my Samsung Galaxy S22 Ultra, as the OneUI update messed up connecting to WiFi and bluetooth. Both of them now have a seperate button in settings, and since then, they turn off after a minute, without interaction, or they would not turn on at all. even factory reset did not do thre trick and hardware diagnostics of the device is good.
Any further suggestions. ??
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-29-2023 06:35 AM in
Galaxy S23- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-29-2023 01:31 PM in
Galaxy S23uninstall and reboot are not possible for the Wifi and bluetooth app. What I encounter now, is that if you through OneUI under details of WiFi, Wifi is not turning on.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-29-2023 01:28 PM in
Galaxy S23Yes, That is what I am referring to
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-31-2023 09:17 AM in
Galaxy S23- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-04-2024 02:08 AM in
Galaxy S23Miguel:
This is a known issue and our Back office team will reach out for more information as needed. There's a
trending issue related to the Android 14 UI version 38
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-04-2024 02:10 AM in
Galaxy S23