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03-03-2023 10:04 AM in
Galaxy S23Solved! Go to Solution.
1 Solution
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08-16-2023 12:36 PM (Last edited 11-13-2023 11:59 AM by SamsungJustin ) in
Galaxy S23Hello, There.
Thank you so much for posting this. Samsung is looking into this situation further and would like to gather additional details and logs from the device to determine why this could be occurring. We would ask that anyone experiencing these symptoms submit an error report. In the details include the following hashtag: #SCommunity
Also, we ask that you please make sure that when you submit the error report that the issue is presenting itself at the time of reporting.
Thank you so much for bearing with us, and make sure to keep your devices up to date with the latest software!
Steps for Submitting an error report:
1. Open the Menu
2. Press & Hold Samsung Members Icon, Then Tap Error Reports
3. Select the Category of Your Report
4. Make Sure That "Send System Log Data" is Selected to Help Resolve Your Questions Quickly and Describe Your Problem in Details (Make sure to include the hashtag #SCommunity)
5. Change the Frequency, and send.
*UPDATE: Thank you all so much for submitting the error reports, as you all have played a part in helping us obtain a resolution. Currently, we were advised that a software update will be released soon to address these symptoms. Please make sure that you maintain the latest updates on your device!
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03-03-2023 10:13 AM in
Galaxy S23- Mark as New
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03-05-2023 09:31 AM in
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11-15-2023 05:02 AM in
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03-03-2023 11:23 AM in
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03-05-2023 09:32 AM in
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08-02-2023 12:15 PM in
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08-16-2023 12:36 PM (Last edited 11-13-2023 11:59 AM by SamsungJustin ) in
Galaxy S23Hello, There.
Thank you so much for posting this. Samsung is looking into this situation further and would like to gather additional details and logs from the device to determine why this could be occurring. We would ask that anyone experiencing these symptoms submit an error report. In the details include the following hashtag: #SCommunity
Also, we ask that you please make sure that when you submit the error report that the issue is presenting itself at the time of reporting.
Thank you so much for bearing with us, and make sure to keep your devices up to date with the latest software!
Steps for Submitting an error report:
1. Open the Menu
2. Press & Hold Samsung Members Icon, Then Tap Error Reports
3. Select the Category of Your Report
4. Make Sure That "Send System Log Data" is Selected to Help Resolve Your Questions Quickly and Describe Your Problem in Details (Make sure to include the hashtag #SCommunity)
5. Change the Frequency, and send.
*UPDATE: Thank you all so much for submitting the error reports, as you all have played a part in helping us obtain a resolution. Currently, we were advised that a software update will be released soon to address these symptoms. Please make sure that you maintain the latest updates on your device!
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08-21-2024 09:22 AM in
Galaxy S23Hello!
21/08/2024 and I have this problem on OneUI 6.1 on Galaxy S23+.
Please, make fix for S23+ camera app to repair HDR and stop to shot overexposed photos
Thank you!
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04-17-2023 05:51 AM in
Galaxy S23The RAW files from s23 U camera looks overprocessed. More sharpness, ugly artifacts so on...
ExpertRaw - "RAW" option is not really looking like realm RAW file. I tried LMC GCam with sabre/skyking_14 configs and i think this is how raw files should look like: more desaturated colors good micro contrast and sharpness, but unfortunately its only 12mpx and some functions don't work and crashing.
I think camera is very important for smartphone costing 2k and its very important for a lot of people buying it.
So, Samsung please fix this issue and give us real natural looking RAW files, you have clear example with GCAM. The meaning of RAW file is that everyone can apply its own processing and pushing the files a bit more.