usery1XYesOFgj
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Sunday in
Galaxy S23
I always use my fingerprint for my secure folder. It's not giving me that option. I don't remember the key password and there is no 'forgot password' button. How can I reset without losing my items? Thank you
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meself
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Sunday in
Galaxy S23
Also open the secure folder and put in password than the forgot password or reset option should show
usery1XYesOFgj
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Sunday in
Galaxy S23
No its not there. Only the uninstall. Now it's taking 30 minutes to even reattempt to put in a password
meself
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Sunday in
Galaxy S23
Hope you get it figured out
MrGhoul
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Sunday (Last edited Sunday ) in
Galaxy S23
Make sure to toggle on "reset with Samsung account" in settings. Also the fingerprints option. Otherwise, it won't work.
usery1XYesOFgj
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yesterday in
Galaxy S23
Thank you, How do I get to that screen?
MrGhoul
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yesterday in
Galaxy S23
In secure folder > click the three dots > settings > lock type
usery1XYesOFgj
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yesterday in
Galaxy S23
I cant get in to the secure folder unfortunately to do this
MrGhoul
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yesterday in
Galaxy S23
Sorry, Go to setting on your device > security and privacy > secure folder > restore from backup see if that will work. when you do get into your secure folder, make sure to enable those. Will make it a lot easier if you forget your password again in the future.
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