Original topic:

Secure folder Password

(Topic created: yesterday)
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usery1XYesOFgj
Asteroid
Options
Galaxy S23
I always use my fingerprint for my secure folder. It's not giving me that option. I don't remember the key password and there is no 'forgot password' button. How can I reset without losing my items? Thank you 
17 Replies
meself
Sun
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Galaxy S23
Also open the secure folder and put in password than the forgot password or reset option should show
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usery1XYesOFgj
Asteroid
Options
Galaxy S23
No its not there. Only the uninstall. Now it's taking 30 minutes to even reattempt to put in a password
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meself
Sun
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Galaxy S23
Hope you get it figured out
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MrGhoul
Galaxy
Options
Galaxy S23
Make sure to toggle on "reset with Samsung account" in settings. Also the fingerprints option. Otherwise, it won't work.1722231694071.jpg
usery1XYesOFgj
Asteroid
Options
Galaxy S23
Thank you, How do I get to that screen?
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MrGhoul
Galaxy
Options
Galaxy S23
In secure folder > click the three dots > settings > lock type
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usery1XYesOFgj
Asteroid
Options
Galaxy S23
I cant get in to the secure folder unfortunately to do this
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MrGhoul
Galaxy
Options
Galaxy S23
Sorry, Go to setting on your device > security and privacy > secure folder > restore from backup see if that will work. when you do get into your secure folder, make sure to enable those. Will make it a lot easier if you forget your password again in the future.
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