Software update interrupted error

[LordVako]

How the heck you fix this and why did it happen to begin with? I can not update my phone even though there is an update available. I get the Software Update Interrupted nonsense. Any help please? 

[Discipl3 · Accepted solution]

Try updating using Samsung SmartSwitch on PC.

[LordVako]

No pc

[Discipl3]

A family member or a friends PC or laptop?

[TanyaV]

Same issue. I have At&t.

[LordVako]

This is RIDICULOUS. From working too basically useless.. dang 😡

[LordVako]

Tried with my laptop and it did a backup, it found the update and then? Laptop crashed. Opened it again and crashed. It's a mojo that got me 😡

[LordVako]

Fingers crossed 🤞🏻

[LordVako]

8.8gb should download fast but noway they put those updates in cheap slow as molasses servers 🤷🏻🤦

[LordVako]

For all those who pinched an idea I'm forever grateful. Not only was I able to upgrade it also fixed the update issue and started another update the phone found. Sooooo those guys at at&t are a joke. They couldn't just tell me or do it themselves at the store with smart Switch, their fix was a replacement or fresh start. Idiots.

[Discipl3]

Glad it worked. Enjoy your updated device.