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12-18-2023 01:33 PM in
Galaxy S23Solved! Go to Solution.
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12-21-2023 03:00 PM in
Galaxy S23Did this start occurring after the recent update? I would recommend trying to wipe your cache partition see if that will help out in this situation. Then make sure you are up to date.
Follow these steps:
- Turn off the device.
- Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key .
- When the Android logo displays, release all three keys.
- An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
- Press the Volume down key several times to highlight wipe cache partition.
- Press Power key to select.
- Press the Volume down key to highlight yes, them and press the Power key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Power key to restart the device
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12-21-2023 03:00 PM in
Galaxy S23Did this start occurring after the recent update? I would recommend trying to wipe your cache partition see if that will help out in this situation. Then make sure you are up to date.
Follow these steps:
- Turn off the device.
- Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key .
- When the Android logo displays, release all three keys.
- An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
- Press the Volume down key several times to highlight wipe cache partition.
- Press Power key to select.
- Press the Volume down key to highlight yes, them and press the Power key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Power key to restart the device
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12-21-2023 03:36 PM in
Galaxy S23I have printed out your instructions so that if it happens again, I will try what you said and follow the instructions you have laid out.