Transferred apps are disabled and unable to be deleted

[Kevin2074]

Question just got the s23+, had my old phone transferred over. Not all the apps transferred over. They still show on the home screen but when you tap on them there is nothing there. How do I get them off my screen? They seem impossible to delete. 

[Liam_TECH]

Change the word "Impossible" to "possible". There are many ways to delete/uninstall apps. Try press and holding the app, then press "Disable" or "Uninstall". You can also select more apps by pressing "Select".

[Kevin2074]

So had tried that. These apps have no color they are a light gray. When you hold them down you can select them but all you can choose is create folder. The disable is faded and you can not use it. When I created a folder with a few of these apps, the folder would delete but the apps will reappear.

[Liam_TECH]

Wait, light gray? That means it is blocked.

[Kevin2074]

Blocked what does that mean?

[Liam_TECH]

It means that an app, admin or something is preventing you to open the apps.

[Kevin2074]

OK not sure what to do at this point

[Liam_TECH]

Well, try contacting Samsung Support. They'll help fix the problem.

[Kevin2074]

Thanks so much for your help. Really appreciate it.

[Liam_TECH]

No problem! If you need help, I (and other people) will be there to help you!