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Verizon Failed January Update

(Topic created: Tuesday)
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MattLietha
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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386 Replies
VTraveler-23
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Galaxy S23

Had the same issue on my Galaxy S23 Ultra.  Finally solved the problem by clearing data on the Device Care app, rebooting and then using Smart Switch through a USB to my Windows 11 PC.  The Smart Switch app prompted with an "Upgrade" button upon connection, and then proceeded with a backup to the PC followed by a successful upgrade.

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usertisha
Asteroid
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Galaxy S23
Update for my s23 ultra keeps failing and error code 407 appears
Teebus
Asteroid
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Galaxy S23
Same issue for me on s24 ultra even though I have great network connection
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linda1962
Galaxy
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Galaxy S23
Ok so I'm not the only one. I also had the same problem
cassiehong91
Asteroid
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Galaxy S23

same here I'm also having the same issues

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cassiehong91
Asteroid
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Galaxy S23

your phone carrier might be experiencing some issues.

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Members_jf1Vsen
Constellation
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Galaxy S23

Thursday morning S24 Ultra and still failing, error 412. Verizon 

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JTonyan
Asteroid
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Galaxy S23
I finally was able to update it once I stayed on wifi the whole day/night I got it done
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JeffInTX
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Galaxy S23
Update finally installed on my S22 Ultra. I let it try again at 4:30 AM and it finally completed. It's just a security update.
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users7BHP54SHd
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Galaxy S23
My Fold 5 is experiencing the same issues downloading the January security update
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