Original topic:

Video uploaded to PC only plays audio and not the images

(Topic created: 05-30-2023 04:18 PM)
user0RyB6I0J7U
Asteroid
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Galaxy S23

My S23 ultra would upload a video to my computer but only sound and no picture,why is that?

7 Replies
DanG92263
Honored Contributor
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Galaxy S23
Sounds like you might need to use a different playback app on your computer. You're not using Windows Media Player (WMP) are you?
user0RyB6I0J7U
Asteroid
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Galaxy S23
Yes I am,but it used to work out well before
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DanG92263
Honored Contributor
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Galaxy S23
WMP hasn't been updated by Microsoft for Windows 11. It can't read the newer Codex format.
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user0RyB6I0J7U
Asteroid
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Galaxy S23
Ahhh ok
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user0RyB6I0J7U
Asteroid
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Galaxy S23
Any other player that works?
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Solution
neilth
Comet
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Galaxy S23
Try installing VLC media player, it plays everything for me.
user0RyB6I0J7U
Asteroid
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Galaxy S23
Great thanks very much
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