fedecampos
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10-18-2023 08:29 PM (Last edited 10-19-2023 12:16 PM by SamsungJodi ) in
Galaxy S23because when I was using it with 60% battery it suddenly turned off and I wanted to turn it on and it didn't turn on it appeared that it had no charge and I had to connect it to charge it is normal
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d_spi
Supernova
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10-18-2023 08:48 PM in
Galaxy S23
Good evening @fesecampos,
I hope you're doing well. I'm sorry to hear that your S23 Ultra booted off while you were using it.
In this situation- it could be a number of reasons why your phone did this which can be difficult to pin point; my recommendation would be to take your phone to an Authorized Samsung Repair Center to have your phone looked at; especially if your battery was first indicating 60% usually an indicator of a power issue with your battery.
Try this- I hope that works for you.
I hope you're doing well. I'm sorry to hear that your S23 Ultra booted off while you were using it.
In this situation- it could be a number of reasons why your phone did this which can be difficult to pin point; my recommendation would be to take your phone to an Authorized Samsung Repair Center to have your phone looked at; especially if your battery was first indicating 60% usually an indicator of a power issue with your battery.
Try this- I hope that works for you.
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fedecampos
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10-18-2023 08:55 PM in
Galaxy S23
Thank you very much, I will take it to the Samsung authorization center.
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d_spi
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10-18-2023 08:57 PM in
Galaxy S23
You're welcome, have a good night
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