Original topic:

Blurry pics when received in text

(Topic created: 05-31-2024 08:24 AM)
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Carol78
Asteroid
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Galaxy S24

My husband and I both have samsung s24 phones.  As of three days ago, the pics we text to each other are all of a sudden blurry.  How can I fix this?

Carol

10 Replies
betancd
Sun
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Galaxy S24
Can you post some examples so we can see the issue?
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Carol78
Asteroid
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Galaxy S24

1000005238.jpg

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Solution
betancd
Sun
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Galaxy S24
I assume this is being sent via text message? I recommend opening your text app (I assume Google messages, the default app). Click on your profile -> messages settings -> RCS chats and ensure it is on. This will allow texts to go over data instead of the old SMS system.

Next, in messages settings... uncheck "send photos faster" which will send a higher resolution photo.

Ensure this is all done on both phones to ensure you are both using the same settings.
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Carol78
Asteroid
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Galaxy S24

Thank you so much.  That worked beautifully!

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betancd
Sun
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Galaxy S24
Good to hear!
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ppaula
Constellation
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Galaxy S24
I'm using text messages and don't see those settings. All of a sudden when am iphone send me a photo it's blurry
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betancd
Sun
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Galaxy S24
That's because iphone doesn't "yet" support RCS. Iphone uses the older SMS standard when communicating with any phone other than iphone. If you want high quality photos sent from iphone to android, they have to send it to you by different means such as WhatsApp, Google photos or something else
SamWitwicky217
Asteroid
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Galaxy S24
That may be a factor, but this answer seems inconsistent.

How did older iPhones (as they now have RCS messaging) and/or older Androids (which didn't use RCS) send clear pictures with the default messaging app? I've definitely received clear pictures from older devices. What else would keep multimedia messages from coming through clearly?

Using an S20FE for reference (which doesn't have the "send photos faster" option from what I see. I believe it also still uses Samsung messages).
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24

@Carol78 How are you sending them? If you are near each other, use QuickShare. Then you will get full resolution photos. 

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