Can no longer access Insta360 Video Files via browser or PC

[videokahuna]

On my new S24 Ultra I can no longer access the Insta360 Video Files via the File browser or via my PC?  Why and is there a root access workaround? 

Files on my S20 Ultra are located

Internal\storage\Android\data\com.arashivision.insta360akiko\files\Insta360OneR\galleryOriginal\

On the S24 there is no com.arashvision.insta360akiko directory.

[LongHiker]

@videokahuna Have you reached out to the developers of that app for a solution? 

[videokahuna]

I am today as well.  I saw someone else with the same problem but the answer provided was what I know works on my S20.  The problems is what is different with the S24?  Why no file access?

I enabled Developer Mode to see if that might help or make a difference but still that directory path and the video files .insv are nowhere to be found.

[videokahuna]

I  have also added to a discussion in the Insta360 forum and also sent an email to support@insta360.

[videokahuna]

This is an Android version issue.  On Android 13 I have no problem.  The Samsung S24 is running Android 14.  I tried Developer Options USB Debugging etc... Still unable to access the Insta360 directory to access Insta360 videos or files from my Window PC.  A workaround is Cx File Explorer and a using Window Network Share.  Maybe not as fast or secure as USB transfer but managed to move around what I needed to move around.

[AsserAK]

Do we have any solution to that? I'm facing the same issue.

[Members_USvx7Ud]

I have the same problem, Has anyone found a work-around?

[videokahuna]

No solution, an Android 14 update disabled access via CX File Explorer so now on an updated Andoid 14 there is no longer any access to those insta360 directories.

[uservoWw1JJwRy]

any updates?