Dex not working

[BlackRob78]

For some reason I cannot get my phone to connect to dex with USB c to hdmi. Anyhello would be appreciated

[CasualMember]

Maybe your phone isn't supported.

[BlackRob78]

It was a week ago

[CasualMember]

Do you mean this happened a week ago?

[BlackRob78]

How so not was a week ago

[LongHiker]

@BlackRob78 After connecting the cable, can you click Dex in the Quick panel to enable it?

Also, go to phone settings -> Connected devices -> Samsung Dex. Make sure the option "Auto start when HDMI is connected" is enabled. 

[Itshubz]

Hey @BlackRob78!

If you have the ability to, I would try using a different cable if you haven't done that already. That might be able to help narrow down if is the phone or the cable. Also there is a possibility it could be an issue with your monitors HDMI port. I would try to do some trouble shooting and narrow down what specifically is the issue.

Then you can seek more specific help from there. Hope this helps!