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Original topic:

Fold 4 not eligible for trade in?

(Topic created: 01-17-2024 11:23 AM)
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Classics4Lyfe
Constellation
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Galaxy S24
I went to check out the pre order for the Samsung s24 ultra but the fold 4 is not eligible?? Only the 3 and 5? 
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137 Replies
uservBp8TSRE9K
Asteroid
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Galaxy S24

Same here. I want to trade in my Fold 4 and it's not listed. Come on, Samsung!

SungSam30
Astronaut
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Galaxy S24
It's like they don't want these devices back.
usern3m2wrfztC
Cosmic Ray
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Galaxy S24
I wonder why they don't want it back lol...
Members_hR50FYW
Constellation
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Galaxy S24

I think it is time for an iPhone I have been with these suckers for a long time!

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Simtone
Astronaut
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Galaxy S24

If you go through this Samsung process:

https://www.samsung.com/us/trade-in/

And look under phones-> Galaxy S24 Ultra, it shows a trade in value of $315.  Following the trends of other promotions around this value seems to indicate the intended trade in promotional value of $650.

 

None of this allows us to actually pre-order (Grumble), but Fold 4 does exist in some way on their trade in system.  This has to be an omission.  The only question is how long until they care/respond.

PACritic
Comet
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Galaxy S24
Yes, very shady dealings on trade. Be careful as if your trade doesnt meet standards you pay them the 650 not the 315.
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Poppinz
Asteroid
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Galaxy S24
I just got off the phone with Samsung about this & they claim it's an error on their end that they are trying to fix. This is not cool
Classics4Lyfe
Constellation
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Galaxy S24
Wow that's unfortunate... Thank you for the insight!!!
Poppinz
Asteroid
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Galaxy S24
No problem. I'm supposed to get an email letting me know when this is fixed. I'll post if I do
userVSkCE8xgZV
Cosmic Ray
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Galaxy S24

You have a ticket number?  Hopefully this gets resolved in the next few minutes.