JUMP TO SOLUTION Solved

Original topic:

Have to restart phone to make calls

(Topic created: 05-23-2024 09:20 AM)
1248 Views
userVCWHo2CqY9
Asteroid
Options
Galaxy S24
First, I actually had this problem in my Galaxy S21, and I thought it was the phone. So, I got the S24 Ultra. And now the problem is on this phone, as well.

Often, I will try to make a call, but when I hit send, it drops the call. I'll restart the phone, and it will work.
train21
Asteroid
Options
Galaxy S24
Yes it will allow me to make calls, use data, txt, just can't receive incoming calls
0 Likes
user_ams007
Planetary Samsung Care Ambassador
Options
Galaxy S24
Check the Verizon calling Filter and other settings to make sure you calls aren't being blocked
0 Likes
train21
Asteroid
Options
Galaxy S24
Nope call filter is disabled. Plus this doesn't happen on Pixel 8 Pro
0 Likes
user_ams007
Planetary Samsung Care Ambassador
Options
Galaxy S24
Click on your Settings and then choose your applications, then choose the 3 dots in the top right side and select special access, then select the Do not disturb menu and check if the phone app is enabled 1710621803596.jpg
0 Likes
user_ams007
Planetary Samsung Care Ambassador
Options
Galaxy S24
Please check your Samsung phone dialer app to verify that notifications are enabled 1710621442004.jpg
0 Likes
train21
Asteroid
Options
Galaxy S24
They are enabled
0 Likes
user_ams007
Planetary Samsung Care Ambassador
Options
Galaxy S24
Also, check your settings in notifications under Don't Disturb. I am really sure why your calls are being blocked, 1710622003451.jpg1710622003467.jpg
0 Likes
Members_3q6a62u
Constellation
Options
Galaxy S24

I've been having the same issue for weeks.  I opened countless tickets and nothing has come from it, this is a known verizon issue, and they keep blaming samsung although if you have two carriers and the other one works, it makes no sense.  Which is my case.

 

0 Likes
123ABC123
Asteroid
Options
Galaxy S24

I'm with Koodo and having the same issue.

 

0 Likes
clem_vzw
Asteroid
Options
Galaxy S24
I have the same issue. No texts or calls randomly until I restart and then they all flood in. Also a Verizon customer using esim.
0 Likes