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How to transfer my secure folder files to the S24 Ultra?

(Topic created: 2 weeks ago)
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Galaxy S24
For some reason smart switch didn't give me the option to bring those files over. I had passwords in there and some other things. How do you get them to the new phone?

I didn't have this issue going from the S22 Ultra to the S23 Ultra.
18 Replies
Wazza
Constellation
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Galaxy S24

Thank you so much for that help,worked perfectly.  I was on the phone to samsung for like 3 hrs and they still couldn't resolve it. Went through 3 technician's. 👍

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Jbateman1
Constellation
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Galaxy S24

Is there any way to move secure folder S20 (which is SD card) to a Secure folder S24+ (Internal) via smartswitch?

 

jamesgrim
Cosmic Ray
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Galaxy S24

To transfer files from the Secure Folder on your old phone to the S24 Ultra, follow these steps: First, open the Secure Folder on your old phone and move the files you want to transfer to a regular folder. Then, use Smart Switch to transfer these files to your new phone. After transferring, open the Secure Folder on your S24 Ultra and move the files back into it. This way, all your important files and passwords will be safe in the Secure Folder on your new phone.

Schroef
Asteroid
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Galaxy S24

Know nada lame, they do not add new methods like OneDrive, Google Drive or just aan ssd option. Lazy developers!

Another big issue now is, restoring everything, places all the files all over the place. You can pin point it to restore to a certain folder. It simply restores it, where it came from.

 

Well happy hunting... NOT!

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Wazza
Constellation
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Galaxy S24

Just nake sure that your pin stays unlocked on secure folder I found it helpful 

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userROrP4zp8qp
Constellation
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Galaxy S24

It seem to have worked. I have 2 Gigs of data in the secure folder that was transferred in about 16 mins but there is no evidence of the transfer anywhere on my new phone. The app prompted me to first open the secure folder on my old device to start the transfer. After that, it prompted me again to open the secure folder on my new device to complete the transfer. I did. But nothing 😞

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userROrP4zp8qp
Constellation
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Galaxy S24

Ok. I'm glad to report this issue was solved. I simply restarted my new device and opended the smart share app.  I followed the prompts and all my content was restored. Mission accomplished!

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pratamagung_
Asteroid
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Galaxy S24

i got fix base on what @danman91 doing, thank you very much.
i was 4x factory reset my phone to get secure folder shown on smart switch then i found that we have to login samsung account inside new secure folder.
so this is step by step with new factory reset phone.


N: New Phone
O: Old Phone

  1. N: setup first wizard and use smart switch to transfer all your data.
    in this step, secure folder wasn't there.
  2. N: setup secure folder.
    you can do this by search secure folder on settings.
  3. N: login samsung account in secure folder
    secure folder home screen click triple dot on corner => settings => manage accounts => add account => samsung account and verify.
    my Old Phone aren't login to samsung nor google.
  4. N: start smart switch, then you can find the secure folder
    take custom on smart switch => apps => secure folder right now will shown on very top page
Schroef
Asteroid
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Galaxy S24

I was logged in and still nothing transferred, yet it did show it was transferring secure folder?!

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