Lack of Charging Confirmation

[userFbTNM53fiE]

I recently purchased an S24 Ultra. I purchased it from an individual and not from my service provider. I did have the phone checked out by my service provider prior to purchase. The phone is known as United Arab Emirates so I guess it was an international phone. Maybe this has something to do with why I don't get the notification.

When I place my phone on the wireless charger, I don't get the quick little pop up (see attached picture) on the screen which indicates the percentage of charge the phone has currently and it is an indication that charging has begun.   My S22 Ultra does this and so does my Note 10+.

I spoke with Samsung yesterday and they were unable to figure this out as well. I've Googled this and tried to check all my settings. I'm at a loss. 

A

 

ny help would be greatly appreciated. 

[Ziahh]

I think if you go to settings>battery>charging settings and toggle the button that says battery info

[userozP4IOY6ws]

Same galaxy s22 ultra, last update they were hidden this August updatesupdate they were gone totally.

[Ziahh]

I hope this helps

[userozP4IOY6ws]

Gone for my s22 ultra

[LongHiker · Accepted solution]

@userFbTNM53fiE Unfortunately you have landed in the user to user discussion area for Samsung US products and services. To find the discussion group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/