New S24+ images not loading in Facebook and marketplace

[frenchtst]

I recently upgraded to an s24+. Images are not all loading in Facebook and book marketplace. I restarted my phone. Deleted and reinstalled facebook. Wifi connection test in Samsung app and says strong. Is there an issue with this new phone...possibly ram related?

[ShixTTyKiTTy]

I have a similar issue. But my recents are all random for some reason. This only appears on third party apps and my gallery is fine

[Robin621k · Accepted solution]

I would reach out to Facebook, this is on their end! It's not a Samsung issue.

You can try logging out and logging back into Facebook, as well as force-stopping the app and see if that helps, but ultimately you need to contact Facebook to report the matter to them directly. 

[jemsierra]

Same issue and querry. What's the response of Samsung Team? I badly needed this process of uploading edited pictures to social media, but frustrated to do so as my usual manner using other model of cp. Do I need to ask for replacement of my new Galaxy S24 into another model that will fix my concern?

[John111]

I bought an S24+ a few days ago and have a similar issue, picture in Facebook flow comes up grey (they appear for a few tenth of a second and then becomes grey)

Did you guys find a solution to the issue?  

[LMF1]

Did you resolve your issue? My new phone was ok to start with, but I don't even see the pictures. All are grey. Over this restarting thing.

[CEEBEE555]

Try cleaning the RAM through the "Device Care app" worked with mine.

[_Jen]

I am facing the same issue with my S24. Images does not load. Restarted my phone, uninstall and re-install FB as well. Doesn't work. 

[Stargate03]

Did you have any luck, mines doing this now

[Stargate03]

Exactly same happening, videos are fine, just images