JUMP TO SOLUTION Solved

Original topic:

No sound for emergency alerts?

(Topic created: yesterday)
164 Views
MBiel
Asteroid
Options
Galaxy S24
Tonight Nashville had 3 emergencies and my phone displayed the alert, but played no sound. The phone is in Dnd, but the emergency alert app is in the bypass area.

How scary is it that I sleep through the first tornado alarm because your system didn't play an alert? Unacceptable. 
15 Replies
MBiel
Asteroid
Options
Galaxy S24
And I just bought a emergency radio. If alarms work and then stop working on phones... Better to be safe and have something dedicated to it.
0 Likes
realaud
Honored Contributor
Options
Galaxy S24

That's a good option. You might try some of the other things I suggested (or not).  Also, download the FEMA app, and let it through your DND as well, give it an annoying sound.  As long as FEMA is still operational it's giving appropriate and timely warnings.

Solution
MBiel
Asteroid
Options
Galaxy S24
Talking with people at work, it is not just Samsung, it is Pixel phones as well. Maybe it is a new Android OS issue.
realaud
Honored Contributor
Options
Galaxy S24

It's not a new Android OS issue.  It's the way you have DND configured.

0 Likes
MBiel
Asteroid
Options
Galaxy S24
Here are the only settings dnd has. You can see I have one app the emergency app allowed, but still no sound. 1743707229161.jpg
0 Likes
realaud
Honored Contributor
Options
Galaxy S24

The only other thing I can suggest is to create a new mode with a separate instance of DND and use the same parameters (each instance of DND can have its own parameters) and see if that changes anything.  When you enable apps to come through DND, they should come through with the sound and volume that is originally set.  If setting a new mode does not help, I suggest wiping the phone's cache partition and see if that helps. 

How to clear cache through Recovery Mode:

1. Power off your phone. Hold Power and vol up buttons until Samsung Logo appears

2. Let go of both buttons when you see the Samsung Logo appear on screen. There will be a delay while it enters recovery mode.

3. Use the volume buttons to navigate through recovery menu options and highlight ā€œWipe Cache Partition.ā€ Press power button to select this option. Confirm by navigating to the yes response and tapping the power button to select.

5 .When wiping cache partition is complete, "reboot system now" should be highlighted; press power key to select it. The phone will reboot as normal.

0 Likes