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‎05-04-2024 11:10 AM (Last edited ‎07-25-2024 09:26 AM by SamsungChelsea ) in
Galaxy S24Starting either late last night or this morning there is an e-mail icon in the left corner and notification of "syncing emails...." and notification says "1 active in background>. When I click on that it says check background activity and notes email is running. I think this was caused by some update in the past few days but not sure how to go back to prior. Not sure if this is using battery to keep trying to sync.
I've cleared the cache, closed the program, etc but nothing seems to fix this.
Any pros know if there is a fix in the works? Thanks.
Solved! Go to Solution.
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‎05-05-2024 08:13 AM in
Galaxy S24Go down to APPS
Go down to EMAIL
Go down to NOTIFICATION CATEGORIES
Go down to EMAIL SYNC NOTIFICATION
Turn it off
I have the S21 and had to go into the phone settings to turn it off.
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‎05-05-2024 08:46 AM in
Galaxy S24That will only temporarily get rid of the notifications. The email app itself will start running again in the background, even after being stopped manually. I also have the S21 Ultra and have seen this issue arise after a recent update to the Samsung E-mail app through the Samsung Store. System resources are being eaten up, too, along with a degradation in battery life.
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‎05-05-2024 03:03 PM in
Galaxy S24Didn't work on my S22 Ultra.
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‎05-06-2024 01:18 AM in
Galaxy S24Thank you, got rid of it doing the above. It was driving me crazy 🤪
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‎05-07-2024 05:35 AM (Last edited ‎05-07-2024 05:39 AM ) in
Galaxy S24This worked for me so far. I have A52. Thanks for the solution! Ah just checked and it's backkkkk
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‎05-07-2024 11:56 PM in
Galaxy S24It worked - thanks
But Samsung needs to get its act together and fix that bug
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‎05-05-2024 07:08 AM in
Galaxy S24- Mark as New
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‎05-05-2024 09:45 AM in
Galaxy S24Thanks for this - I was having the same problem but your fix helped clear the screen.
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‎05-05-2024 06:10 PM in
Galaxy S24- Mark as New
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‎05-04-2024 12:34 PM in
Galaxy S24Same with me. Can't get rid of it. Tried uninstalling, turning phone off/on etc. Driving me nuts and very annoying as keep thinking I have new mail and don't. Let's hope its sorted soon.