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‎05-04-2024 11:10 AM (Last edited ‎07-25-2024 09:26 AM by SamsungChelsea ) in
Galaxy S24Starting either late last night or this morning there is an e-mail icon in the left corner and notification of "syncing emails...." and notification says "1 active in background>. When I click on that it says check background activity and notes email is running. I think this was caused by some update in the past few days but not sure how to go back to prior. Not sure if this is using battery to keep trying to sync.
I've cleared the cache, closed the program, etc but nothing seems to fix this.
Any pros know if there is a fix in the works? Thanks.
Solved! Go to Solution.
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‎05-06-2024 06:03 AM in
Galaxy S24Well, this is page 8. There are tons of speculative solutions that you can try, but none of them remove the background search. Best solution is to restore prior application. My solution is to uninstall the app and just use google mail. The final solution will be when an updated app is offered by Samsung in the play store or samsung shop.
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‎05-06-2024 08:02 AM in
Galaxy S24This is what to do.
Go to Settings > Device Care > Memory > Memory Resident apps.
Remove Samsung Email if it is in the list or put in Deep Sleep if you have the option.
Problem solved.
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‎05-06-2024 12:54 PM in
Galaxy S24Good afternoon. I spoke with Samsung and found a solution that so far is working. Go to: Settings-Apps-top right corner(three dots)-then click reset app preferences. So far it has not come back after doing this.
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‎05-06-2024 01:06 PM in
Galaxy S24- Mark as New
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‎05-09-2024 08:30 AM in
Galaxy S24That did not help for me
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‎05-06-2024 12:22 AM in
Galaxy S24As from today, there is an e-mail icon in the left corner and notification of "syncing emails...." and notification says "1 active in background>. When I click on that it says check background activity and notes email is running. Not sure if this is using battery to keep trying to sync.
I've cleared the cache, closed the program, etc but nothing seems to fix this.
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‎05-06-2024 01:00 AM (Last edited ‎05-06-2024 01:01 AM ) in
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‎05-06-2024 02:50 AM in
Galaxy S24Open the email app - tap the 3 line menu on the left - tap the gear - select notifications - tap notification categories - scroll to the bottom and toggle off and then back on sync notification and it will reset the notification
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‎05-06-2024 03:23 AM in
Galaxy S24Hey Gary!
Your solution takes the notification away, but not the background usage...
 
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‎05-06-2024 03:37 AM in
Galaxy S24If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.