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Original topic:

Notification for syncing emails... won't go away

(Topic created: 05-06-2024 03:12 PM)
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userMOAKxrr37h
Cosmic Ray
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Galaxy S24

Starting either late last night or this morning there is an e-mail icon in the left corner and notification of "syncing emails...."  and notification says "1 active in background>.  When I click on that it says check background activity and notes email is running.  I think this was caused by some update in the past few days but not sure how to go back to prior.  Not sure if this is using battery to keep trying to sync.

I've cleared the cache, closed the program, etc but nothing seems to fix this.

Any pros know if there is a fix in the works?  Thanks.

183 Replies
sampacs
Constellation
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Galaxy S24

Hi. It started with my phone last night. Rebooting didn't work nor pressing clear button-"clear" doesn't even light up so that wasn't even option. So I went to the settings and chose app management and under notifications, I searched for "emails" and turned it off and back on again after few minutes and so far it seems to be working.

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Rickap7
Asteroid
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Galaxy S24
Just recieved this from Members app(do a error report and your phone)1715033504232.jpg
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useriAUmGaIID3
Constellation
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Galaxy S24
Yep
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Aquis
Constellation
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Galaxy S24

Its the Samsung Email App. You can find it in the Samsung Folder. It wants you to register your emails to it. You can disable Notifications to get rid of the message.

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mys7stillworks
Constellation
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Galaxy S24
Why did samsung become such a crappy company all of a sudden
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wingnut2457
Constellation
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Galaxy S24
I went to setting and noticed the app had a setting for "change system settings. I turned it off and haven't had the notification come back and it isn't running in the background
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Freely100
Constellation
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Galaxy S24

I turned off the email notifications and then turned the notifications back on.

So far so good, it's worked.

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lasr8
Asteroid
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Galaxy S24
Any word on a fix for this yet?
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lasr8
Asteroid
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Galaxy S24
That doesn't fix it, it's still running in the background
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userxTGAcDUBmn
Asteroid
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Galaxy S24
How to turn off sync notification

Go down to APPS
Go down to EMAIL
Go down to NOTIFICATION CATEGORIES
Go down to EMAIL SYNC NOTIFICATION
Turn it off



How to change sync frequency

Open email app
Open the 3 bar drop-down menu on the left side
Click the setting icon
Click the email address you want to change
Click email sync schedule
Click set sync schedule
Choose how often you want it to sync (I chose once a day)

Repeat these steps if you have multiple emails.

These are the steps I used on my S21 Ultra. I don't know if it still runs in the background (that didn't really matter to me). My email only syncs once a day now, and I don't have the pesky notification hanging out anymore.

I hope this helps!
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