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8 hours ago (Last edited 2 hours ago by SamsungRyder ) in
Galaxy S24With my S24 Ultra, my Samsung Photo Gallery App recently started placing a light yellowish tint on all my photos and the screen.
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3 hours ago in
Galaxy S24Hello, thanks for reaching out about this. Since you said it only happens within Gallery, maybe it's time to try clearing the app's cache to see if this helps. You can follow the steps in this guide: https://www.samsung.com/us/support/answer/ANS10001372/
Next, I would check to see if a third-party application is doing this, using Safe mode. If the behavior is not present in Safe mode, then uninstalling third-party applications until normal display in Gallery happens is the way. Here's the Safe mode guide: https://www.samsung.com/us/support/answer/ANS10003495/
Lastly, you can try a factory reset. Be sure to back up everything beforehand (https://www.samsung.com/us/support/answer/ANS10002780/) then perform the factory reset: https://www.samsung.com/us/support/answer/ANS00062029/
If all the above troubleshooting doesn't help, and the behavior is ONLY present in Gallery (as in the pictures themselves aren't affected), submit an error report: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692
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6 hours ago in
Galaxy S24- Mark as New
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5 hours ago in
Galaxy S24I get this filter only in the Gallery App
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3 hours ago in
Galaxy S24Hello, thanks for reaching out about this. Since you said it only happens within Gallery, maybe it's time to try clearing the app's cache to see if this helps. You can follow the steps in this guide: https://www.samsung.com/us/support/answer/ANS10001372/
Next, I would check to see if a third-party application is doing this, using Safe mode. If the behavior is not present in Safe mode, then uninstalling third-party applications until normal display in Gallery happens is the way. Here's the Safe mode guide: https://www.samsung.com/us/support/answer/ANS10003495/
Lastly, you can try a factory reset. Be sure to back up everything beforehand (https://www.samsung.com/us/support/answer/ANS10002780/) then perform the factory reset: https://www.samsung.com/us/support/answer/ANS00062029/
If all the above troubleshooting doesn't help, and the behavior is ONLY present in Gallery (as in the pictures themselves aren't affected), submit an error report: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692
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2 hours ago in
Galaxy S24- Mark as New
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2 hours ago in
Galaxy S24