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ā11-19-2024 10:44 AM (Last edited ā11-19-2024 04:27 PM by SamsungRyder ) in
Galaxy S24With my S24 Ultra, my Samsung Photo Gallery App recently started placing a light yellowish tint on all my photos and the screen.
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ā11-19-2024 03:30 PM in
Galaxy S24Hello, thanks for reaching out about this. Since you said it only happens within Gallery, maybe it's time to try clearing the app's cache to see if this helps. You can follow the steps in this guide: https://www.samsung.com/us/support/answer/ANS10001372/
Next, I would check to see if a third-party application is doing this, using Safe mode. If the behavior is not present in Safe mode, then uninstalling third-party applications until normal display in Gallery happens is the way. Here's the Safe mode guide: https://www.samsung.com/us/support/answer/ANS10003495/
Lastly, you can try a factory reset. Be sure to back up everything beforehand (https://www.samsung.com/us/support/answer/ANS10002780/) then perform the factory reset: https://www.samsung.com/us/support/answer/ANS00062029/
If all the above troubleshooting doesn't help, and the behavior is ONLY present in Gallery (as in the pictures themselves aren't affected), submit an error report: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692
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ā11-19-2024 12:53 PM in
Galaxy S24- Mark as New
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ā11-19-2024 12:58 PM in
Galaxy S24I get this filter only in the Gallery App
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ā11-19-2024 03:30 PM in
Galaxy S24Hello, thanks for reaching out about this. Since you said it only happens within Gallery, maybe it's time to try clearing the app's cache to see if this helps. You can follow the steps in this guide: https://www.samsung.com/us/support/answer/ANS10001372/
Next, I would check to see if a third-party application is doing this, using Safe mode. If the behavior is not present in Safe mode, then uninstalling third-party applications until normal display in Gallery happens is the way. Here's the Safe mode guide: https://www.samsung.com/us/support/answer/ANS10003495/
Lastly, you can try a factory reset. Be sure to back up everything beforehand (https://www.samsung.com/us/support/answer/ANS10002780/) then perform the factory reset: https://www.samsung.com/us/support/answer/ANS00062029/
If all the above troubleshooting doesn't help, and the behavior is ONLY present in Gallery (as in the pictures themselves aren't affected), submit an error report: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692
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ā11-25-2024 08:27 AM in
Galaxy S24I have the same issue with the gallery app only and I think it's a bug with the colour correction toggle. Even though mine is off its still using the 4 colours at the bottom ( Deutan etc)
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ā11-28-2024 08:47 AM in
Galaxy S24Go to modes and routines ,then go to routines, click on adjust display, then toggle off color correction , then click Done
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ā11-19-2024 03:56 PM in
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ā11-19-2024 03:57 PM in
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ā11-21-2024 10:44 PM in
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ā11-28-2024 08:46 AM in
Galaxy S24Go to modes and routines ,then go to routines, click on adjust display, then toggle off color correction , then click Done