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01-18-2024 01:00 AM (Last edited 01-18-2024 07:08 AM by SamsungRei ) in
Galaxy S24Hi. I ordered through Samsung shop app - Samsung s24 ultra 1TB, payment got deducted and order went through,
After an hour, got an email that order got cancelled for some reason and now I cant use my vouchers.
No specific reasons mentioned.
Did anyone find a fix?
Solved! Go to Solution.
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02-13-2024 02:24 PM in
Galaxy S24- Mark as New
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02-13-2024 02:42 PM in
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02-13-2024 03:01 PM in
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02-13-2024 02:46 PM in
Galaxy S24https://youtu.be/OKa8C-54mgo?si=VHXo8WB_ubq2g5pO
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02-17-2024 02:14 PM in
Galaxy S24I sent my trade-in phone (Pixel 7 Pro) back on 2/9. It was supposed to be delivered by FedEx on 2/14. It got to Irving, TX and just disappeared. The status changed to "Delayed" and delivery date is "Pending". I'll give it another business day or two before I start calling FedEx. I'm sure there's a lot of phones being sent in. Hopefully it's just backlogged.
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02-22-2024 07:49 AM in
Galaxy S24I just got an email from Samsung that my trade-in has been completed and the full amount credited. This despite the fact that FedEx still shows the trade-in package as "delayed" with no delivery date for more than a week. 😕 Not the greatest experience but glad it's done.
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02-19-2024 09:22 PM in
Galaxy S24I have orderd a new s24 ultra 1tb
When it came it was overheating within 1 hour of opening the box once it arrived. Samsung connected to the phone remotely and it did not fix the issue. They asked to order a new one from them for the same price I orderd and it was higher price they said not to worry about it they will price match it one the faulty phone is returned and refunded.
That was a total lie, they passed me from one person to the other and then they said they can't do that. Now after I transferd all data and info to the new phone I jave to cancel the order and return it back to them.
They have stressed me out so much I am not going to order a new one from Samsung again due to the very poor customer service and totally empty promises and overcharging my card until full refund is issued to me.
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02-23-2024 04:08 AM in
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02-23-2024 06:45 AM in
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02-23-2024 07:56 AM in
Galaxy S24