How to enable the quick notes toggle on while using S Pen?

[Aj_1710]

How to enable the quick notes toogle on while using s-pen? And also I have enabled the off screen memos but it is not working. Whenever, I open my s pen I'm not able to get the write option, it's just waking my screen on. Any idea?

There is a problem with my notes, I think. Whenever I open my S Pen and click on create note option in the air command, it it not showing anything or opening any note.

[The_Chief]

Under "When S Pen is removed" you have "Do nothing"selected. Select "Create note" instead.

[Aj_1710]

If I do that, when I try to open the s pen when the screen is on, it will just open the create note option right. I have reset my device one week back and before that it is working perfectly even though I had the "do nothing" part.

[LongHiker]

@Aj_1710 "And also I have enabled the off screen memos but it is not working. Whenever, I open my s pen I'm not able to get the write option, it's just waking my screen on." 

Not sure what "open my s pen" means. This only works when (a) screen is locked and (b) S Pen is removed.

Try booting your phone in safe mode. If everything works properly while booted in safe mode, you have a 3rd party software which is conflicting with proper operation. To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/  

[Aj_1710]

Sorry, "open my s pen" - when I remove my s pen out. And also my screen is locked and when I remove my S pen, it's not working.
I have enabled safe mode. And in that one also, its not working. It is showing a blank screen when I remove my s pen even when the screen is locked. And there are no 3rd party apps.