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S24: Camera Failed Error

(Topic created: 02-06-2024 05:56 PM)
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KoolAid71vc
Constellation
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Galaxy S24

I keep getting an 'Error Camera Failed' notification every time I try to open my camera. I've already gone through all the trouble shooting steps and even factory reset the phone 3 times and still doesn't work. Do I have a faulty camera?

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SamsungJustin
Community Manager
Community Manager
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Galaxy S24

Hello, There! Please check out the following troubleshooting: https://www.samsung.com/ph/support/mobile-devices/how-to-fix-camera-failed-error-on-samsung-galaxy-p... 

This article is international but the steps should still work for US models as well. If the symptoms are not resolved by these steps we would recommend having a service technician take a look, You can set up service by Calling 1-800-726-7864 or  visiting: http://www.samsung.com/us/support/service

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SamsungJustin
Community Manager
Community Manager
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Galaxy S24

Hello, There! Please check out the following troubleshooting: https://www.samsung.com/ph/support/mobile-devices/how-to-fix-camera-failed-error-on-samsung-galaxy-p... 

This article is international but the steps should still work for US models as well. If the symptoms are not resolved by these steps we would recommend having a service technician take a look, You can set up service by Calling 1-800-726-7864 or  visiting: http://www.samsung.com/us/support/service

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