I've just got my S24+ today to upgrade my trusty but ageing S10+ having not strayed from Samsung for almost 10 years. Naturally I was hoping it would be an upgrade in all departments but although on the whole it is, there's several annoying and unexpected downgrades that are making me seriously question whether it's actually worth spending quite a bit of money to change.
Firstly, the screen although pin sharp is really washed out. Even in vivid mode the colours are dull and the blacks are significantly more grey than the S10 screen, and even look washed out when put alongside my wife's budget spec A52! I've played around with brightness and colour tone etc but I can't dial it out, and my cousin who's got an S24 Ultra said exactly the same when comparing it against the S22 it's replacing.
Then there's some bizarre features missing from OneUI 6.1, the ones I've noticed so far are specifically in the Always On Display settings. I use AOD to display as a bedside clock, with my S10 and also in OneUI 6.0 / Android 14 on the A52 you can rotate the AOD to landscape orientation and control the brightness, you could even do the latter from the AOD lock screen by tapping twice on the clock to access the brightness slider. In OneUI 6.1 unless I'm missing something it seems all that functionality is missing, the brightness of the AOD is linked to the main screen brightness setting which is far too bright for overnight use, and you can't set it to landscape mode which I'd prefer when on it's horizontal night stand next to the bed. Why this functionality would be omitted I have no idea, but it's really annoying! Please someone enlighten me to some hidden menu somewhere that fixes all these issues?! 🙂
They plan to update what? If it isn't the software issue, the only thing they can change is the display. The production has been rolling for 3 months, millions of units created. I think they are just going to sweep it under the rug
You don't have to reply if you are unfamiliar with the issue. Your comment makes no sense considering the grain is only visible in low light on grey color. There is no setting to reduce the grain. What are you talking about? It's your fist comment on this platform and you sound like AI that doesn't know what he is talking about.
I have gone through multiple replacements and each time, was awarded the same grainy display. I'm unable to return it because my trade-in got accepted and it cannot be sent back. I'm stuck with this grainy screen
I am about to be in a similar situation. But a recent conversation with a customer service rep let me know that it might be covered under warranty if I take it to an authorized repair center.
Im going tomorrow and will update you on what they say
If you are still within the return window, I would advise to get a replacement instead of tampering with the integrity of the phone. To get to the display, they will have to disassemble the entire phone staring from the back glass. Every component will have to be disconnected and reconnected.
I don't mean they are going to brake it during repair process. I mean down the road, because they don't always seal them like the factory does. A year later the phone may become less water resistant, dust speckle under the glass, buttons click weirdly, connections overheat because they didn't push them in properly...
If you can return and reorder, that would be a better way to deal with that issue in the long term. But I understand how inconvenient and slow the whole process is
Oh right, the seal will never be as good as the factory seal.
Yeah I'd would love to get a new phone but seeing people post their 5th faulty exchange is really disappointing to hear. Makes me feel like its gonna take months 😕
