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02-04-2024 08:59 PM (Last edited 02-07-2024 03:59 PM by SamsungJustin ) in
Galaxy S24My mic only works for calls and nothing else. I cannot record using Voice Recorder. I can't use Google Assistant voice commands, etc. For this price, I am very unhappy
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02-12-2024 04:01 PM (Last edited 04-09-2024 01:12 PM by SamsungRei ) in
Galaxy S24Hello, we understand how inconvenient it is when the mic on the phone is not working correctly. This article provides some tips, such as cleaning the microphone and testing in Safe Mode: https://www.samsung.com/us/support/troubleshooting/TSG01001249/
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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02-04-2024 11:02 PM in
Galaxy S24Go to setting and search "microphone access" and turned on.
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02-05-2024 06:04 AM in
Galaxy S24- Mark as New
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02-07-2024 09:39 PM in
Galaxy S24- Mark as New
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02-07-2024 04:00 PM in
Galaxy S24Did you try all these steps? https://www.samsung.com/ph/support/mobile-devices/how-to-fix-audio-and-microphone-issues-on-your-gal...
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02-09-2024 02:08 PM in
Galaxy S24Unfortunately, it's a bug Samsung urgently working on. I called the Verizon tech support and they confirmed that a lot of customers complained about that issue. So, keep an eye on the software updates for this particular issue in the next week or so and hopefully it'll be fixed. In the mean time I'm definitely disappointed with this issue on my $1,500 device. 😞
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02-12-2024 11:27 AM in
Galaxy S24I have the exact same problem
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02-12-2024 04:01 PM (Last edited 04-09-2024 01:12 PM by SamsungRei ) in
Galaxy S24Hello, we understand how inconvenient it is when the mic on the phone is not working correctly. This article provides some tips, such as cleaning the microphone and testing in Safe Mode: https://www.samsung.com/us/support/troubleshooting/TSG01001249/
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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02-07-2024 05:08 PM in
Galaxy S24My talk to text on Gboard keyboard isn't working... Actually no talk to text on my phone is working anywhere. Even on my search bar when I click the microphone nothing happens??
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02-07-2024 05:13 PM in
Galaxy S24