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Original topic:

S24: Microphone not working at all

(Topic created: 02-09-2024 02:08 PM)
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UHCoog2005
Asteroid
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Galaxy S24

My mic only works for calls and nothing else. I cannot record using Voice Recorder. I can't use Google Assistant voice commands, etc. For this price, I am very unhappy 

14 Replies
Mark7com
Star
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Galaxy S24
Have you turned the "microphone access" on?
Go to setting and search "microphone access" and turned on.
UHCoog2005
Asteroid
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Galaxy S24
Yup. I've tried everything.
UHCoog2005
Asteroid
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Galaxy S24
Yes. I've tried everything, including taking it to the store and they couldn't find a resolution either other than exchanging it for a new one.
LeoWyatt89
Comet
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Galaxy S24
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EK24
Astronaut
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Galaxy S24

Unfortunately, it's a bug Samsung urgently working on. I called the Verizon tech support and they confirmed that a lot of customers complained about that issue. So, keep an eye on the software updates for this particular issue in the next week or so and hopefully it'll be fixed. In the mean time I'm definitely disappointed with this issue on my $1,500 device. 😞

 

 

Kruemel
Constellation
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Galaxy S24

I have the exact same problem

 

Solution
SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy S24

Hello, we understand how inconvenient it is when the mic on the phone is not working correctly. This article provides some tips, such as cleaning the microphone and testing in Safe Mode: https://www.samsung.com/us/support/troubleshooting/TSG01001249/

If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html  

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Cgar14
Asteroid
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Galaxy S24

My talk to text on Gboard keyboard isn't working... Actually no talk to text on my phone is working anywhere. Even on my search bar when I click the microphone nothing happens?? 

userra
Comet
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Galaxy S24
not sure what about the settings under accessibility/ interaction And dexterity/ voice access toggle on
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