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Wednesday
(Last edited
Wednesday
by
SamsungJoJo
) in
I am very disappointed. I bought S24 plus more than 1K dollar the touch screen too lack, some letters doesn't work, screen patron doesn't work, samsung wallet doesn't work. I went to samsung dolphin mall shop to replace the device at 15th day bought. They said me
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Wednesday in
Galaxy S24- Mark as New
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Wednesday in
Galaxy S24- Mark as New
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Wednesday in
Galaxy S24Did you purchase it from samsung.com? if so. that's why I think they only got a 15 day return policy, but if you purchased from an actual retailer or carrier you usually can get it returned through them some up to 30 days I believe, just have to check their policy. That stinks, but this is why manufacturer's warranties are in place to fix issues like this that come along.
You can set up your service by visiting: http://www.samsung.com/us/support/service
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Wednesday (Last edited Wednesday ) in
Galaxy S24- Mark as New
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8 hours ago in
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7 hours ago in
Galaxy S24This is why I don't do trade ins and always keep my previous phone, if it was working. It wouldn't hurt to buy a cheap backup phone for instances where your main phone is out of commission. Especially if the phone out of service is your main/only means of communication.
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