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S24, SM S921U1 text messages not working

(Topic created: 10-07-2024 04:37 PM)
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luucylu
Asteroid
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Galaxy S24

My text messages no longer work. I've received no messages since Sept 28th. I tried sending texts and they can't be sent. Don't know why. Any help would be appreciated. 

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24

@luucylu Have you talked to your carrier to see if they can offer a solution?

 

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6 Replies
meself
Honored Contributor
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Galaxy S24
Are you using Google messages make sure it's up todate and in settings top should have rcs on might try a soft reset press the volume down and power button same time should restart after few seconds
luucylu
Asteroid
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Galaxy S24
I'm using Samsung messages. Switched to Google and same thing. Went back to Samsung. I'll try what you said. Thank you!
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meself
Honored Contributor
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Galaxy S24
There moving everyone over to Google messages but Samsung messages will still work seen fee post mentioned problems with texts on both seems if sending from one to other messages can be problem not sure why
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luucylu
Asteroid
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Galaxy S24
Tried it, but didn't work. Thanks.
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Solution
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24

@luucylu Have you talked to your carrier to see if they can offer a solution?

 

luucylu
Asteroid
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Galaxy S24
Not yet. Just realized this happened. Thanks.
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