S24 Ultra Camera Quality Feedback

[efrain192]

As many of us are experiencing these camera issues where the post processing ruins images taken by making them grainy or too saturated. I found temporarily that using the camera in safe mode and airplane mode gave me way better results when using the camera . Hopefully they fix this soon

UPDATE

Turns out my camera issue is a hardware issue. I spoke to representative and there are no updates coming for the camera, only for the screen issues. I will return mine an get a new device. Seems I got a early model that was part of a bad batch. 

Update: got my replacement device today NIGHT AND DAY DIFFERENCE. now this is what the s24 ultra is supposed to be. WOW I can't believe the difference. The screen for sure is way brighter and more colorful and the camera is amazing and no issues with post processing ruining images. If anything it just makes them way better. I can't believe what a difference there is between the devices 

[Conan2]

Hi everyone

Just received my s24 U today and l've realised that the front camera quality it's so bad during video calls such as FB messenger.

 I've tried to tweak the settings but no luck. Literally my old s21 front camera is faaaaar better during video calls.

 Has anyone experienced the same issue?

[usermzeJaY3BsM]

Have you tried other apps?  Facebook Messenger may just need to be updated to recognize this new device, and may be using generic drivers for now.  Please check with the developers to see if they have an update or if their app is compatible with your device, which technically releases Tomorrow (1/31/2024)

[Conan2]

I've tried other apps such as Instagram, it's a bit better but the quality it's noticeably not good. 

Also the rear camera quality when I use 50mb or 200mb isn't as good as 12mb. 

Not sure it's only my device is faulty or a software bug.

[usermzeJaY3BsM]

Probably a software bug, in apps not developed for the S24, so need updates for full compatibility.  This device is new, give the third party developers time to implement it's features.

[Ealneas]

I have thesame. Had this issue with s23 ultra and thesame with s24 ultra. My s21ultra was way better for video calls...

[penguinturtle]

You're not the only one. I'm thinking of trading in my phone for something else.

[Samsung_ci8iSYl]

Having the same exact issue when using fb messenger. Before taking a pic from messenger it looks fine then after taking it it blurs out the pic. it's worst when you're in very little light. I've gone through samsung service about this and they said they're aware of it and there should be an update for it but has not come. 

[Cmo583]

any1 else have an issue with the zoom being real grainy?

[userCE5SuAu6c0]

Yea! The zoom really breaks up in quality being either grainy, pixelated or blurry looking.

[Cerberus64]

Here are two raw photos taken under the same conditions. The one with worms was taken with the super telephoto lens on the 24Ultra. The one with pixels was taken on the s21 Ultra. The new super telephoto camera + software treatment is a total downgrade. This must be addressed my Samsung. At least acknowledge the difference and stop passing the new camera off as something we should buy if we like details. Return windows have closed for some of us and I, at least do not feel like I can trust Samsung to fix this in an update.