Original topic:

S24 Ultra Camera Quality Feedback

(Topic created: 03-19-2024 06:35 AM)
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efrain192
Cosmic Ray
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Galaxy S24
As many of us are experiencing these camera issues where the post processing ruins images taken by making them grainy or too saturated. I found temporarily that using the camera in safe mode and airplane mode gave me way better results when using the camera . Hopefully they fix this soon
 
 
 
UPDATE
Turns out my camera issue is a hardware issue. I spoke to representative and there are no updates coming for the camera, only for the screen issues. I will return mine an get a new device. Seems I got a early model that was part of a bad batch. 
 
Update: got my replacement device today NIGHT AND DAY DIFFERENCE. now this is what the s24 ultra is supposed to be. WOW I can't believe the difference. The screen for sure is way brighter and more colorful and the camera is amazing and no issues with post processing ruining images. If anything it just makes them way better. I can't believe what a difference there is between the devices 
708 Replies
saadsabri
Asteroid
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Galaxy S24

I have tried everything from software side. 


Installed the update
Installed Camera Assistant
Installed Expert RAW
Tweaked Advanced Intelligence to minimum.
Reset Camera Settings
Reset Phone to Factory Default.
Changed Megapixels

S23 Ultra seems to be capturing way better images in all modes and conditions.

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amitsharma37
Constellation
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Galaxy S24

I agree since I also have the s23 ultra 

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userAxqeDR6Zge
Constellation
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Galaxy S24
Me too ️ it sux
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cwinkler
Comet
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Galaxy S24

is there a way to change the default camera used so that it defaults to 50MP?

CWinkler
Galaxy S24 Ultra, Active4
useraiz0d64ffw
Asteroid
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Galaxy S24

I agree with everyone experience here

I was shocked when I started to compare the images to even my note 9 which takes superb pictures. S24 ultra photos are so grainy, even so shocking. If samsung doesn't resolve this they have to have this phone back and refund my money.

I didn't pay over 1200 for this quality garbage photo. I can't share the family photo but outside on day light the group pictures I took and later check them at home shocked me

 Never ever had such a issue with my note 9

 

One of the main reason for upgrade was a camera. This needs fixing fast. 

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Mama Jo
Constellation
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Galaxy S24

Which Camera assistant is that. There are heaps in the play store

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SergioRC20
Nebula
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Galaxy S24
You can download GoodLock on the Samsung App Store and on GoodLock download Camera Assistant.
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Ric221
Nebula
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Galaxy S24
My eyes are old, but I can't really see anything horrendous about these photos.
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saadsabri
Asteroid
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Galaxy S24

They are comparison photos. S23 Ultra's is higher details and better colors compared to S24 Ultra.

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amitsharma37
Constellation
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Galaxy S24

Any solution? Were you able to go to the service center? Any luck with that or do we just wait for a software update? Please let me know as I also need to fix this issue.

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