Original topic:

S24 Ultra Camera Quality Feedback

(Topic created: 05-28-2024 09:21 AM)
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efrain192
Cosmic Ray
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Galaxy S24
As many of us are experiencing these camera issues where the post processing ruins images taken by making them grainy or too saturated. I found temporarily that using the camera in safe mode and airplane mode gave me way better results when using the camera . Hopefully they fix this soon
 
 
 
UPDATE
Turns out my camera issue is a hardware issue. I spoke to representative and there are no updates coming for the camera, only for the screen issues. I will return mine an get a new device. Seems I got a early model that was part of a bad batch. 
 
Update: got my replacement device today NIGHT AND DAY DIFFERENCE. now this is what the s24 ultra is supposed to be. WOW I can't believe the difference. The screen for sure is way brighter and more colorful and the camera is amazing and no issues with post processing ruining images. If anything it just makes them way better. I can't believe what a difference there is between the devices 
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GregorSamsa
Asteroid
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Galaxy S24

Same problem here, photos on zoom lens are over-sharpened to the extent of being unusable. Why Samsung, please make an option to adjust post-processing.

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LexiJ9
Constellation
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Galaxy S24

Is there a way to revert the optimization?? Or save it before it optimizes?? I found someone saying they did this on reddit but no answer as to how. 

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rawshooter
Galaxy
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Galaxy S24

There probably is no "before" it's just a lowres preview.

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Remas097
Constellation
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Galaxy S24

I also have noticed this issue. It's now april and the issue has, not only not been resolved, Samsung seems to just ignore it. I have been looking for a fix for the last couple hours and there's so many forum posts, reddit posts etc about this and yet not a single reply from samsung directly acknowledging any of this. Apparently the april update is fixing a very specific zoom related issue 

It's only if you play around with some precise settings will the camera capture photos that are a bit too dark. This happens when you lock the auto exposure between 1.6-1.9x and 4.6-9.9x zoom in the camera app and take a photo. This results in a much darker photo being captured.

Samsung has confirmed that a fix for this issue is under development and that a software update will be released to address it. Users are advised to update their device to the latest firmware when it becomes available. 

 as per this article - https://www.sammobile.com/news/software-update-to-fix-galaxy-s24-ultra-dark-photo-camera-issue/

Yet, there's no acknowledgement about the issue of basically useless 50MP and 200MP sensors on a £1500 "premium" device. 

This is ridiculous to say the least.

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usern5c5b1AReG
Constellation
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