Original topic:

S24 Ultra Live Translate Features Don't Work Despite Settings Enabled

(Topic created: 02-06-2024 06:10 PM)
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TheMan25
Cosmic Ray
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Galaxy S24
Live Translate dosemt work despite being fully set up S24 ULTRA. 
hacklee1957
Constellation
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Galaxy S24
I can't get it to work
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danieljk
Asteroid
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Galaxy S24
Is this false advertising?
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Popsicle20
Red Giant
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Galaxy S24
Here's a video explaining how it's supposed to work. I don't know if this will help you.

https://m.youtube.com/watch?v=pjO51vbbCRY
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danieljk
Asteroid
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Galaxy S24
No I do exactly what it said. When I call click call assistant only text call show up
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Popsicle20
Red Giant
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Galaxy S24
I'm sorry that I couldn't help you. It's annoying how many problems are in this new operating system. Samsung should have known that features this complex might have bugs and not work properly for some users.

I searched the internet, but this feature is so new that all I found were more instructions telling how to set it up and use it.
Tidbitty
Supernova
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Galaxy S24
Do you have on device processing? If in try turn it off
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Ronipalme
Constellation
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Galaxy S24

On my phone "live translation" doesn't show up. This feature is on my s24 ultra not available. Very bad and nobody  can help

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Celli71
Constellation
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Galaxy S24
I have really been enjoying the translate chat through text feature on the s24 ultra. However, when I receive a message in Spanish I cannot get it to automatically translate for me. I've been having to copy the Spanish text and then put it in a translator to see what the sender has sent me. Any work arounds?
Popsicle20
Red Giant
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Galaxy S24
You shouldn't need a workaround. According to Samsung's website and all the videos I've seen, you should be be seeing the translation for both outgoing and incoming messages.

The YouTube review by Mrwhosetheboss mentioned that each individual chat could have its own translation settings. Have you checked the settings for individual chat conversations?

I don't have one of these phones, so I can't check out what the settings are myself. If you can't find a way to fix it, you may have to contact Samsung support. You should definitely be seeing those translations.
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ItGuy7
Constellation
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Galaxy S24

I'm having the same issue Celli71..  And from what I can see, there's no settings to change. I have to copy the spanish message and put it into the translate box too. All they've done is add 1-way translation (from what I can tell!)

I'm interested to hear other people's thoughts!

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