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ā01-31-2024 01:59 PM (Last edited ā04-17-2024 01:08 PM by SamsungJoJo ) in
Galaxy S24Phone adjust picture like 5 secs after the pic is taken and picture became very ugly. I read online that it's something to do with Intelligent optimization. But there is no option for me to turn this off. Also someone said I should turn off super HDR. I did and picture still came out very ugly. The light is off. I HOPE SAMSUNG WILL FIX THIS SOON WITH SOFTWARE UPDATE. I want my s22 ultra back.
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ā02-01-2024 01:15 PM in
Galaxy S24- Mark as New
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ā02-01-2024 01:46 PM (Last edited ā02-01-2024 01:46 PM ) in
Galaxy S24- Mark as New
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ā02-02-2024 07:01 AM in
Galaxy S24- Mark as New
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ā02-01-2024 08:14 PM (Last edited ā02-01-2024 08:15 PM ) in
Galaxy S24I have the same problem. Samsung support is useless. My flagship phone takes worse pics than my s20+ thanks to this forced post processing on images. I'm so disappointed.
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ā02-01-2024 08:50 PM in
Galaxy S24The AI optimization not being able to be turned off the 50 and 200MP is just complete BS. It ruins every photo I take.
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ā02-03-2024 06:35 AM in
Galaxy S24It is absolutely unacceptable to sell such an expensive device with that kind of a problem. This is one of the main reasons I have bought s24U. I hope it is going to be fixed with an upcoming update... Very disappointed.
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ā02-10-2024 09:42 PM in
Galaxy S24I am getting the same issue with my camera , even after turning the intelligent optimization to off , it still takes 5 secs and ruins a perfectly taken photo and there is no difference between the settings to being off or on . Basically the switches are not working at all.
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ā02-11-2024 11:50 AM in
Galaxy S24Same here.
Moreover, while examining the photos, I noticed that even when shooting in RAW in Expert RAW, the phone performs post-processing of the images. I took two identical shots in RAW mode on the Galaxy S24 Ultra and on my six-year-old Huawei P30 Pro - the Huawei photo more accurately reflects reality. I was photographing a monitor - Huawei captured the pixels, whereas Samsung for some reason smoothed them out and made them a solid color, also degrading the text on the screen. It's a nightmare.
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ā02-25-2024 04:08 AM in
Galaxy S24I also got the same problem with 50 and 200MP photos, it's very disappointing. Also the HDR photos are ugly and too bright. I downloaded camera assistant app from Samsung store, I disabled super hdr in gallery app, deactivate auto hdr in camera assistant app, set minimum optimization in camera app. With those settings a picture with 50/200 is not as good as without the post processing, but it doesn't ruin them complete. From scoring perspective it was a 1/10 before when 10/10 is without everything it's now a 5/10. Somehow 12mp still look better. Samsung realy need to fix this issue with HDR and post processing!
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ā02-28-2024 09:01 AM in
Galaxy S24Issue still there after a month, still no update on anything. 2 unusable lens for 1.5K.
Fix has to come in 24 hours or i return that phone, imposible to work with that thing.