Original topic:

S24 Won't Update to One UI 6.1.1

(Topic created: Thursday)
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n8888
Asteroid
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Galaxy S24
So my S24, locked on Verizon, won't update to the latest UI for some reason. I've tried going through settings, I've tried going through the Samsung Members app, and I've even reached out to my phone carrier, Verizon, and NOTHING!!! 

Verizon says that I need to set an appointment with one of their service centers to have this update essentially "forced" onto my device. 

Any help??
8 Replies
patriciostarr
Red Giant
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Galaxy S24
On non foldable devises it shows as 6.1 but you can try factory reset your phone maybe that could help
n8888
Asteroid
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Galaxy S24
Hmmm... Do you have any urls (preferrably frm Samsung's site) confirming that for me?
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n8888
Asteroid
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Galaxy S24
I'm going to have to confirm this elsewhere.

Thank you for pointing me in the right direction.
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dortyboy
Sun
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Galaxy S24
Mine says 3AXI1
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usermzeJaY3BsM
Neutron Star
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Galaxy S24

That was from Samsung's site and is 100% official, FYI

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Tdinh27
Cosmic Ray
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Galaxy S24
May I inquire if you were prompted to update your phone when you checked? Additionally, did you proceed with downloading the update and restarting your phone? If you completed these steps and the process went through successfully, it is likely that your phone was updated. However, it may not display the software version as 6.1.1 but rather as 6.1, similar to my own device. Therefore, there is no cause for concern.
usermzeJaY3BsM
Neutron Star
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Galaxy S24

What is your build number?  This is located under Settings | About Phone | Software information

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