Original topic:

S24 screen dims in seconds

(Topic created: yesterday)
219 Views
d0x360
Halo
Options
Galaxy S24
I have an s24 ultra and the screen will die after just a few seconds and go back to where it should be if I touch the screen.

I have screen timeout at 30s (but happens at longer times, always dims in about 5s, off at timer) and set to keep on when looking, in fact I turned it on hoping to solve this issue but it didn't. Adaptive brightness is currently enabled but the brightness isn't being adjusted in that way, plus I've had the issue with adaptive off anyways.

I don't have any power saving enabled either so stumped. I've been using Android devices since the HTC G1 & if memory serves this is the first device that I've had this issue with. 

Diagnostics show all good too so any suggestions would be very much appreciated because it makes reading obnoxious, especially when there is a decent amount of light.

Thanks
0 Likes
13 Replies
Robin621k
Honored Contributor
Options
Galaxy S24
Change the 30 sec!
0 Likes
d0x360
Halo
Options
Galaxy S24
Haha, I have changed it to other values. That's just what it's at right now. It dims in about 5 seconds regardless which doesn't seem right even at 30s timeout. It shouldn't dim at all during that time as far as I'm concerned
0 Likes
meself
Honored Contributor
Options
Galaxy S24
I usually keep adaptive brightness off
0 Likes
d0x360
Halo
Options
Galaxy S24
I would but I go between different lighting conditions enough that it's obnoxious. That said it happens even when it's off. It's not an adjustment from the sensor it's more like a timer based dim, it happens every time I stop touching the screen for 5 seconds. I'm at a loss because I've tried all the settings one normally thinks to try... It's got me stumped & has for months so I figured I might as well ask and hope for the best
0 Likes
meself
Honored Contributor
Options
Galaxy S24
Not sure why that is happening I have not experienced it myself only thing I can think is the sensitivity setting for display if I have the term or name right
0 Likes
d0x360
Halo
Options
Galaxy S24
You talking about that one? I'll toggle it regardless, can't hurt to try 1731630001887.jpg
0 Likes
meself
Honored Contributor
Options
Galaxy S24
Oh yes thought of where it was after posting got me puzzled on this one let me see if I can find anything on this
0 Likes
d0x360
Halo
Options
Galaxy S24
I wish you luck.. selfishly but I wish it nonetheless
0 Likes
meself
Honored Contributor
Options
Galaxy S24
Palm swipe may be culprit check that on gestures I think I have those off