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S24 ultra heating and battery draining fast even on light usage

(Topic created: 02-05-2024 08:25 AM)
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AP900
Halo
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Galaxy S24
I got s24 ultra recently and phone is heating up and battery draining faster than expected. Please provide fix for it..
119 Replies
PAHelper
Comet
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Galaxy S24
I've had same with 45w charger. It doesn't heat up with 25w or wireless so I've been charging at night with battery saver on basic. I'm getting 30-45hrs on a charge currently after 10 days adaptive. 8-11 sot
cusuco
Galaxy
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Galaxy S24
That's weird, I have not had overheating issues
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lavenet
Cosmic Ray
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Galaxy S24
I'm playing music now without it charging and its getting hot
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lavenet
Cosmic Ray
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Galaxy S24
I'm definitely gonna be reaching out to samsung about this
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cusuco
Galaxy
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Galaxy S24
You should, I was pointing out that it's not every unit that's has this issue. I'm literally responding to this post while watching YouTube. Have x open replying to the post, and my phone is not overheating
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MikeyFo
Cosmic Ray
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Galaxy S24
I had the Note 10+ then the 22 Ultra & now the 24 Ultra & I've never experienced my phones getting hot while charging. I do make sure everything in my background is closed out before charging. I'm not sure if that matters, but your phone shouldn't get that hot. It does get a little warm sometimes, but I've never had a "hot" phone besides my wife's 13 Pro. A Word Search Game makes her phone too hot to touch! Then it goes into the freezer. lol
lavenet
Cosmic Ray
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Galaxy S24
I was playing music the other day while it was charging and I had to stop the music cause it got to hot for my liking
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MikeyFo
Cosmic Ray
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Galaxy S24
Yeah, it shouldn't be doing that. Reason why I made the move years ago to Samsung because with Apple it seemed like if I was playing a game or listening to music while charging. It would get hot but not my Samsung models. I wireless charge also. Now, I do have a 12v wireless charger phone holder in my car & it will get a little warm but not hot while I have a movie playing & charging at the same time. In "Device Care" I have my battery set to, "Adaptive" and I have fast wireless charging Off. Not sure if that matters but like my S22 Ultra, it learns your habits & the battery gets better over time. Maybe this next update will fix some of these issues. Hopefully
Faith7777
Comet
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Galaxy S24
I see you have 11 comments. However none show up under your post????
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cusuco
Galaxy
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Galaxy S24
????
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