S24 ultra heating and battery draining fast even on light usage

[AP900]

I got s24 ultra recently and phone is heating up and battery draining faster than expected. Please provide fix for it..

[RTG_Dallas]

I do apologize for the experience you're having with your S24 Ultra. My only recommendation is if this problem continues, maybe take it to a Samsung Care center. No promises or guarantees. However, I do believe they can run a better diagnostic of it and maybe find a defect or bug.

I do hope this helped!

[Flash2557]

It did I will take it over and if they don't do anything I will just wait for the next update

[DAN003]

I would wait for a software update as this usually solves the problem

[Flash2557]

Alright, hopefully this phone is way better this is than my previous phone

[DAN003]

Yeah last year mine was heating up but after the update, it seems to have gone away so hopefully that's the case this year

[rhonjudge]

Dear Samsung Users, 

Is it normal for the 45W adapter to get very slightly warm when charging the phone? Also, my phone gets very slightly warm too. I am using the samsung 45W adapter that includes 5A cable.

Note: I don’t use the phone while charging. I turned off the wifi/mobile data and exit all the apps. 

Another concern:

When I tried to plug in the adapter to the socket, the silver tip from the adapter sparked. There was a trace of a black substance, so I wiped it with a cloth, and it disappeared. However, upon closer inspection, there is still a slight trace on the silver tip. Does that affect the health of the battery of the phone? Could that be the reason why my adapter gets slightly warm when charging, and the same for the phone?

[270]

Yes...